Privacy Policy

Introduction

Sacha Omon is committed to protecting the privacy and security of your personal data. This policy explains how we collect, use, store and protect your information in accordance with the General Data Protection Regulation (GDPR/RGPD) and applicable laws.

Data Controller

Sacha Omon is operated by בלעיש סלומון סילבאן, trading as Sacha Omon.

Business registration number: 342810983

Business address: 46 Dizengoff Street, Netanya, Israel

Contact email: sacha @ sacha-omon.com

Website: www.sacha-omon.com

Sacha Omon AI agent, proprietary AI technology, integrated into the Meta/OpenAI/Anthropic ecosystem. Developed on WhatsApp Business Platform and ChatGPT APIs, GDPR/RGPD compliant, secure and designed for performance.

Data Collected

We collect the following information when you use our service:

• Identification data: name, first name, email, phone number
• Browsing data: IP address, browser type, pages visited
• Conversation data: messages exchanged with Sacha Omon AI agent
• Cookies: technical and analytical cookies to improve your experience

Processing Purposes

Your data is used to:

• Provide and improve our conversational AI agent services
• Respond to your contact and demonstration requests
• Manage your customer relationship and provide technical support
• Analyze service usage to optimize performance
• Comply with our legal and regulatory obligations

Legal Basis for Processing

We process your data based on the following legal grounds:

• Consent: for non-essential cookies and marketing communications
• Contract execution: for the provision of our services
• Legitimate interest: for service improvement and security
• Legal obligations: for regulatory compliance

Data Sharing

We never sell your personal data. Your data may be shared with:

• Technical service providers: hosting (Supabase), cloud infrastructure
• AI APIs: OpenAI, Anthropic, Meta (for conversation processing)
• Analytics services: to measure service performance

All our partners are required to respect the confidentiality of your data and GDPR/RGPD regulations.

Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected:

• Active customer data: contract duration + 3 years
• Prospect data: 3 years maximum without interaction
• Browsing data: 13 months maximum
• Legal obligations: according to applicable legal deadlines

Your GDPR/RGPD Rights

In accordance with GDPR/RGPD, you have the following rights:

• Right of access: obtain a copy of your personal data
• Right to rectification: correct inaccurate data
• Right to erasure: request deletion of your data
• Right to restriction: restrict the processing of your data
• Right to portability: retrieve your data in a structured format
• Right to object: object to the processing of your data
• Right to withdraw consent: at any time

Security

We implement appropriate technical and organizational measures to protect your data:

• Data encryption in transit (HTTPS/TLS)
• Data encryption at rest
• Strong authentication and access control
• Regular monitoring and auditing
• Strict security policy for our teams

Cookies

We use cookies to improve your experience:

• Essential cookies: necessary for the site to function
• Analytics cookies: to measure performance (with your consent)
• Preference cookies: to remember your choices

You can manage your cookie preferences via the banner displayed during your first visit.

Changes to This Policy

We may update this privacy policy. The current version is always available on this page with the last modification date.

Contact and Complaints

For any questions regarding this policy or your personal data:

You also have the right to file a complaint with the CNIL (French Data Protection Authority) if you believe your rights are not being respected.